Privacy Policy

Privacy Policy for Tile Match Quest

Effective Date: January 27, 2025

At Casual Super Games, we prioritize your privacy and are committed to safeguarding the personal information you share with us while using our mobile application, Tile Match Quest. This Privacy Policy outlines how we collect, use, and protect your data to comply with the regulations set forth by Google Play Console and international data protection standards.

By using Tile Match Quest, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us at krushilbhalani1998@gmail.com.

1. About Tile Match Quest               

Tile Match Quest is a puzzle game developed by Casual Super Games. The app allows players to match tiles in an interactive, ad-supported environment with optional in-app purchases.

2. Information We Collect               

We collect data to provide and improve our services. Here's the breakdown of what we collect:

2.1 Data You Provide

  • Contact Information: If you contact us for support, we may collect your email address and any details you provide voluntarily.
  • In-App Purchases: Payments for in-app purchases are processed securely through third-party payment providers (e.g., Google Play Billing). We do not store your financial information.

2.2 Automatically Collected Data

  • Device Information: Includes your device type, operating system version, unique device identifiers (e.g., Advertising ID), and language preferences.
  • Usage Data: Includes gameplay statistics, levels completed, time spent in the app, and interactions with ads or purchases.
  • IP Address: To analyze regional usage trends (anonymized when required).

2.3 Data from Third Parties

  • Ad Networks: Our app integrates with AdMob, Unity Ads, and IronSource to display ads. These services may collect your device ID and interactions with ads.
  • Analytics Services: We use analytics tools to monitor app performance and improve the user experience.

3. How We Use Your Information  

We process your data for the following purposes:

  1. Providing the Service: Ensuring smooth gameplay, ad delivery, and in-app purchases.
  2. Improving the App: Analyzing user behavior to enhance features and fix bugs.
  3. Advertising: Displaying ads through third-party ad networks. Personalized ads are shown only if you opt-in.
  4. Customer Support: Responding to user inquiries and resolving issues.
  5. Compliance: Adhering to applicable laws and preventing fraud or abuse.

4. Third-Party Services                   

We work with third-party providers to enhance the functionality of the app. These providers may access limited data to fulfill their roles.

4.1 Advertising Partners

We partner with the following ad networks to show in-app advertisements:

These services may collect your Advertising ID to provide personalized ads based on your interests. Users can opt out of personalized ads through their device settings.

4.2 Payment Processors

All in-app purchases are processed securely through:

We do not store or process any payment information.

4.3 Analytics

To understand app usage, we use analytics tools that collect anonymized data about your interactions:

5. Cookies and Tracking Technologies

While our app does not use cookies, third-party services such as ad networks may use cookies, web beacons, or similar technologies to track user activity.

Managing Cookies: You can control cookies via your device settings or browser settings. However, disabling cookies may affect your app experience.

6. Data Retention                           

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Gameplay and usage data: Retained for analytics and troubleshooting (maximum 2 years).
  • Contact information: Retained only until the inquiry is resolved.

When data is no longer needed, it is securely deleted.

7. Children's Privacy                       

Tile Match Quest is not intended for children under the age of 13. We do not knowingly collect or store data from children under 13. If we discover that we have inadvertently collected such data, it will be deleted immediately.

For regions requiring stricter compliance (e.g., COPPA in the United States), our app ensures full adherence to child privacy protection laws.

8. Your Rights                                 

Depending on your region, you have the following rights regarding your data:

8.1 For Users in the EU (GDPR)

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate information.
  • Erasure: Request deletion of your data (subject to legal obligations).
  • Restriction: Request limited processing of your data.
  • Data Portability: Request your data in a transferable format.

8.2 For Users in California (CCPA)

  • Access: Request details about the categories of data collected.
  • Opt-Out: Opt-out of the sale of personal data.
  • Deletion: Request the deletion of personal data collected.

To exercise your rights, contact us at krushilbhalani1998@gmail.com.

9. Security Measures                      

We employ robust security measures to protect your data, including:

  • Encryption: All data transmissions are encrypted.
  • Access Controls: Data is accessible only to authorized personnel.
  • Routine Audits: We regularly review our security practices.

10. Changes to This Privacy Policy 

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage users to review the policy regularly.

11. Contact Us                                

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

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Terms of use

The TileMatchQuest Games online mobile application (the "App") is provided by TileMatchQuest Games, LLC ("TileMatchQuest Games"), an Alabama Limited Liability Company. Use of the App is subject to this agreement which incorporates by reference the Privacy Policy available at the TileMatchQuest Games website. BY INSTALLING OR USING THE APP, YOU AGREE TO THIS AGREEMENT. IF YOU DISAGREE WITH THIS AGREEMENT, DO NOT USE THE APP. Content TileMatchQuest Games owns, controls, or licenses all content, including but not limited to text, graphics, photographs, trademarks, logos, sounds, music, and computer code (collectively, the "Content"), that is arranged to create the App's structure, coordination, expression, appearance, and feel. This content is protected by both international and U.S. patents, copyrights, trademarks, and trade secrets laws of general applicability. No portion of the App or any of its Content may be copied, reproduced, republished, uploaded...
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